We aim to make your shopping experience seamless. If you need to return an item, please review our return and refund policy to understand the process and eligibility criteria.

At Latika, we are committed to ensuring your satisfaction with your purchase. If you are not completely satisfied, we offer the following return and refund policy:

We accept returns within 7 days of the purchase date. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

Certain products, such as personalized products, used items, are exempt from being returned.

To initiate a return, please contact us at info@latikagoldhouse.ca with your order details. We will provide you with instructions on how to return the item.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Please note that shipping charges are non-refundable unless the return is due to a mistake on our part.

If you wish to exchange an item for another size, color, or product, please follow the return procedure and place a new order for the desired item.

Latika reserves the right to refuse returns or refunds if the product shows signs of misuse or damage beyond normal wear and tear.

Any items returned that do not meet the return criteria will be shipped back to the customer at their own cost.

We are not liable for any damages that occur during the return shipping process, and we recommend using a trackable shipping service or purchasing shipping insurance.

• Latika reserves the right to amend this return and refund policy at any time. Customers will be notified of any significant changes through our website or via email.

  For any further questions, please reach out to us at info@latikagoldhouse.ca

  This policy ensures we protect both our customers' interests and our business operations, maintaining transparency and fairness for all transactions.